Job Description: Direct Support Professional


Direct Support Professional

Safety: Security, Environment, Health

  • Maintains an environment that is healthy, safe, peaceful and comfortable
  • Administers medication in accordance with medical provider directions and DSDC /State of Tennessee policies
  • Gains and maintains knowledge of health and medical issues for all assigned individual(s) supported
  • Assists individual(s) supported with healthcare visits, medications and therapy plans
  • Notifies appropriate supervisor of any health concerns or needs for the individual(s) supported
  • Follows all policies and procedures regarding safety in all environments

Programmatic: Choice, Active treatment, Community resources

  • Implements individual support plans as written
  • Provides assistance and support to individual(s) in activities of daily living
  • Teaches appropriate skills and involves individual(s) supported in meaningful and valued activities
  • Provides and seeks out opportunities for individual(s) supported to make choices
  • Obtains knowledge of individual(s) supported desired outcomes and works to ensure they are integrated into daily activities

Rights, Dignity and Respect:

  • Incorporates time, space, and opportunity for privacy in the life of individual(s) supported
  • Maintains strict confidentiality of all personal information concerning individual(s) supported
  • Knows, advocates and respects the rights of individual(s) supported
  • Treats all individual(s) supported, families, coworkers and supervisors with dignity and respect

Community involvement:

  • Demonstrates the importance of community involvement, social interactions, and maintaining relationships
  • Develops and facilitates community connections and relationships
  • Assists individual(s) supported in developing and following a person centered schedule
  • Aids individual(s) supported to participate in activities of their choosing
  • Provides opportunities for activities in various settings and transportation as needed
  • Encourages individual(s) supported to give back to the community

Customer Service and Excellence:

  • Exhibits professional behavior towards the individual(s) supported, families, coworkers, and supervisors
  • Maintains the property of the agency and of the individual(s) supported
  • Networks with coworkers, the community and other professionals to find better ways to include individual(s) supported in routine life activities
  • Builds inclusive opportunities in the community for individual(s) supported

Accountability:

  • Handles and maintains individual/agency finances ethically, honestly and accurately with appropriate documentation and receipts
  • Follows all agency policies and procedures
  • Provides emergency coverage when requested by management
  • Takes initiative in performing additional tasks as needed or as assigned
  • Provides clear, accurate and timely records and documentation

Professional Conduct:

  • Provides positive and appropriate feedback to coworkers, team members, supervisors and agency representatives
  • Participates in and completes periodic training and certification as required
  • Reports all concerns to the appropriate supervisor in a timely manner
  • Mentors and trains new staff to ensure that the workplace is a positive and productive environment
  • Attends and participates in all assigned meetings, sharing ideas, discussing issues openly and honestly
  • Maintains confidentiality of records/information according to HIPAA, State, Federal laws and guidelines
  • Reports all instances of abuse, neglect, mistreatment and exploitation immediately to the appropriate supervisor
  • Displays conduct in the community that enhances the image of individual(s) supported and the agency

Qualifications Direct Support Professional

  • At least 19 years of age
  • Valid driver’s license for at least 3 years, acceptable driving history and proof of auto insurance as required
  • High school diploma or equivalent
  • Ability to pass mandatory drug screen and physical
  • Pass a criminal history and personal background checks
  • Requires basic language, written and computer skills necessary for communication and documentation
  • Ability and willingness to assist individual in activities of daily living including bathing, toileting and other self-help skills
  • Ability and willingness to support individuals with challenging behavior